PCDC Fulfillment Policy
This policy is intended to aid donors in determining how Primary Care Development Corporation (PCDC) fulfills orders and refunds payments made via the payment processor Stripe. At PCDC, we strive to ensure your charitable donation or event ticket purchase experience is as friction-free as possible.
Delivery Policy
PCDC does not offer physical goods or services in return for donations. Charitable Giving tax letters will be sent out in advance of April of each year for every donation.
Event tickets purchased from PCDC will be held at will call for every attendee. Upon arrival to the venue, check in with PCDC Staff at the registration desk. Charitable Giving tax letters will be sent out in advance of April of each year for every purchase.
Refund Policy
Deadlines:
• Event ticket purchases can be refunded up to one (1) hour before the event.
• Donations can be refunded within seven (7) calendar days of payment.
Refund requests made after these deadlines may be denied at PCDC’s discretion.
Refunds can only be issued to the original source of payment.
Return Policy
Because PCDC offers no physical or digital goods, returns cannot be made but in some circumstances we offer refunds. Our refund policy has been explained above.
Cancellation Policy
Because PCDC offers no goods or services, cancellations cannot be made but in some circumstances we offer refunds.
Contact Us
For more information about PCDC’s donation and event ticket policy, or to request a refund, please send an email to mamodio@pcdc.org.